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  • Image of Free Agent Nation
    Image of Free Agent Nation

    How America's New Independent Workers Are Transforming the Way We Live

    by Daniel H. Pink

    The Organization Man is dead. Long live the Free Agent. Pink explains the reasons for the development of widespread free agency and how it impacts your company and your industry.

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  • Image of Customer Winback
    Image of Customer Winback

    How to Recapture Lost Customers - And Keep Them Loyal

    by Michael W. Lowenstein, Jill Griffin

    Don’t be fooled, warn the authors: No customer is truly safe from defection. Here’s a hands-on guide on winning back the customers you lost — and making your company defection-proof.

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  • Image of The Agenda
    Image of The Agenda

    What Every Business Must Do to Dominate the Decade

    by Michael Hammer

    The author of Reengineering the Corporation presents nine core principles critical to contemporary corporate success. Among Hammer’s agenda items: “managing without structure” and “creating order where chaos reigns.”

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  • Image of Clicking
    Image of Clicking

    16 Trends that Drive America

    by Faith Popcorn, Lys Marigold

    These noted trend watchers offer twenty-two trends -- remember "cocooning?" that will aid you immeasurably in deciding which markets to enter, which products to introduce, and what services will most please today's consumers.

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  • Image of Hidden Champions
    Image of Hidden Champions

    The Success Strategies of Unknown World Market Leaders

    by Hermann Simon

    Some of the best companies in the world are ones you’ve never heard of. They like it that way – these market owners don’t want us to know how they capture markets, please customers, and hire the best. Simon lays bare their methods.

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