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Book Summaries

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  • Image of Free Agent Nation

    Free Agent Nation

    by Daniel H. Pink
    Item #: 2403
    The Organization Man is dead. Long live the Free Agent. Pink explains the reasons for the development of widespread free agency and how it impacts your company and your industry.
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  • Image of Customer Winback

    Customer Winback

    by Michael W. Lowenstein, Jill Griffin
    Item #: 2402
    Don’t be fooled, warn the authors: No customer is truly safe from defection. Here’s a hands-on guide on winning back the customers you lost — and making your company defection-proof.
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  • Image of The Agenda

    The Agenda

    by Michael Hammer
    Item #: 2401
    The author of Reengineering the Corporation presents nine core principles critical to contemporary corporate success. Among Hammer’s agenda items: “managing without structure” and “creating order where chaos reigns.”
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