Book Summaries
Browse the full archive of Soundview Executive Book Summaries®.
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by C William Pollard
Item #:
1823
Pollard, head of the ServiceMaster Company, offers a glimpse at how ServiceMaster has grown into a $3 billion firm. The secret: treating employees at all levels with the respect they deserve. The best book yet on the "socially responsible" company.
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by Daniel Tobin
Item #:
1822
You've heard about the "learning organization." Here's the most useful look at the subject yet. Tobin offers practical ways for you to keep skills polished and ideas fresh in your organization.
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by Kevin Davis
Item #:
1821
Your customers use an eight-step process to buy, so it makes sense to use an eight-step process to sell. Using Davis's system, you accompany buyers every step of the way, from identifying a need to satisfying it. That's how you get the sale.
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