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  • Image of The Customer-Centered Enterprise
    Image of The Customer-Centered Enterprise

    How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First

    by Harvey Thompson

    If you are going to succeed in business today, you have no choice but to become customer-centered. This summary teaches you exactly what steps you need to take to become customer-centered, and explains what leaders in the field have done to change their focus and vision from an internally driven idea of what the customer wants to an outside-in vision of what the customer wants.

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  • Image of Blown to Bits
    Image of Blown to Bits

    How the New Economics of Information Transforms Strategy

    by Philip Evans, Thomas S. Wurster

    Authors Evans and Wurster maintain that the central tenets of traditional business strategy have been “blown up” by the Internet, eliminating both borders and barriers long taken for granted as part of doing business, as well has hastening the development of standards and common connectivity for many years to come. They focus on several key pieces of what they call the “new economics of information,” including richness and reach, deconstruction, and disintermediation.

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  • Image of World Class
    Image of World Class

    Thriving Locally in the Global Economy

    by Rosabeth Moss Kanter

    The famed Harvard professor shows how to us the three C’s – concepts, competence, and connections – to prosper in the global economy. A priceless blueprint for achieving success in the next century.

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  • Image of Kevin Trudeau's Mega Memory
    Image of Kevin Trudeau's Mega Memory

    How to Release Your Superpower Memory in 30 Minutes or Less a Day

    by Kevin Trudeau

    Lost your keys lately? This summary will help you remember where they are. More important, it shows business uses of a good memory: remembering names and details, speaking to a group without notes, and gathering business intelligence.

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  • Image of Thriving On Chaos
    Image of Thriving On Chaos

    Handbook for a Management Revolution

    by Tom Peters

    Points the way toward success for corporations struggling to maintain or regain markets. Many examples.

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