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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Simplify
    Image of Simplify

    How the Best Businesses in the World Succeed

    by Greg Lockwood, Richard Koch

    Investor and entrepreneur Richard Koch and venture capitalist Greg Lockwood show how the best businesses in the world achieve amazing success by simplifying in one of two ways: via price or proposition.

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  • Image of Learning Leadership
    Image of Learning Leadership

    The Five Fundamentals of Becoming an Exemplary Leader

    by Barry Z. Posner, James Kouzes

    Leadership is a set of abilities and like any other skill set it can be learned and improved. Becoming an exemplary leader isn't easy. It takes self-belief, aspiration, grit, support and deliberate practice. But with solid determination and supportive guidance, everyone can learn to become better leaders than they are today.

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  • Image of The Decoded Company
    Image of The Decoded Company

    Know Your Talent Better Than You Know Your Customers

    by Aaron Goldstein, Rahaf Harfoush, Leerom Segal, Jay Goldman

    The authors present an actionable plan for any company that wants the best from its people and isn’t afraid of radical approaches to achieve it. Six proven principles are offered that can be used to decode work and unlock the potential of employees.

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  • Image of Learning to Succeed
    Image of Learning to Succeed

    Rethinking Corporate Education in a World of Unrelenting Change

    by Jason Wingard

    Corporate learning expert Jason Wingard proposes that to keep ahead of the competition, organizations should shift to embracing learning across the ranks and become dynamic learning organizations. With a dedication to learning initiatives, a company will be better equipped to make the decisions that will ensure its future.

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  • Image of Rookie Smarts
    Image of Rookie Smarts

    Why Learning Beats Knowing in the New Game of Work

    by Liz Wiseman

    Leadership expert Liz Wiseman explains how to reclaim and cultivate the curious, flexible, youthful mindset of a rookie in order to keep up with what’s needed from employees in a rapidly changing world. Rookie smarts is a state of mind available to those willing to unlearn and relearn. Learn the four modes of the rookie mindset that lead to success.

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  • Image of Thanks for the Feedback
    Image of Thanks for the Feedback

    The Science and Art of Receiving Feedback Well

    by Douglas Stone, Sheila Heen

    Receiving feedback is essential for healthy relationships and professional development, but we dread it and often dismiss it. Stone and Heen explain why getting feedback is so crucial yet so challenging, and they offer a powerful framework for interpreting comments, evaluations, and unsolicited advice in ways that enable effective learning.

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  • Image of Finding Allies, Building Alliances
    Image of Finding Allies, Building Alliances

    8 Elements that Bring - and Keep - People Together

    by Michael Leavitt, Rich McKeown

    Solving large issues in today's complex world requires cooperation among diverse stakeholders. Finding Allies, Building Alliances is a guide for anyone tasked with fostering and maintaining an effective, productive and collaborative venture. The first step is to carefully choose a network of participants that will become a powerful alliance. With the right team in place, a framework of eight elements will help your group work together for the mutual benefit of all parties.

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  • Image of The Strategist
    Image of The Strategist

    Be the Leader Your Business Needs

    by Cynthia Montgomery

    "Are you a strategist?" That’s the first question Cynthia Montgomery asks the business owners and senior executives from all over the world who participate in her highly regarded executive education class.

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