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  • Image of Knowledge@Wharton
    Image of Knowledge@Wharton

    On Building Corporate Value

    by Mukul Pandya, Robert E. Mittelstaedt Jr., Harbir Singh, Eric Clemons

    The Internet can be a powerful tool if companies and consumers learn how to use it creatively and imaginatively. Case studies and articles from Wharton’s Knowledge@Wharton online journal support the authors’ strategies for building value through the Internet — including how to use the Web’s inherent communication, brokerage, and integration effects to your advantage.

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  • Image of Working GlobeSmart
    Image of Working GlobeSmart

    12 People Skills for Doing Business Across Borders

    by Ernest Gundling

    Gundling presents a toolkit of the 12 global people skills that international managers, or anyone working with global partners, must acquire. These include interpersonal skills (eg. establishing credibility), group skills (eg. negotiating) and organizational skills (eg. managing change).

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  • Image of Beyond Budgeting
    Image of Beyond Budgeting

    How Managers Can Break Free from the Annual Performance Trap

    by Jeremy Hope, Robin Fraser

    The authors show how to reform the traditional budgeting process, which currently consumes too much time while adding too little value. The problem is traditional budgeting’s focus on fixed targets and performance incentives. The authors argue for replacing centrally controlled, predetermined goals with self-regulating, relative competitive benchmarks and transfer the power and decision-making authority from the center of the organization to the front line.

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  • Image of Speed Review: Thinking Inside the Box
    Image of Speed Review: Thinking Inside the Box

    The 12 Timeless Rules for Managing a Successful Business

    by Kirk Cheyfitz

    Free Press, 261 pages

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  • Image of Coaching, Counseling & Mentoring
    Image of Coaching, Counseling & Mentoring

    How to Choose & Use the Right Technique to Boost Employee Performance

    by Florence Stone

    Use these three ways to boost the performance of your employees. Coaching is to help all your people. By coaching them you improve their work on their current jobs and increase their potential to do more in the future. Counseling is used to address the problem performers and their bad habits. You must address those bad habits or spend half your time trying to erase the results of them. Mentoring is the most satisfying, working with your most talented employees to help them advance and become the

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  • Image of Flash of Brilliance
    Image of Flash of Brilliance

    Inspiring Creativity Where You Work

    by William Miller

    How can you become a more creative person? And how can you inspire creativity in those around you? Follow Miller's "Creative Journey" and you can do it. Miller believes that all persons have creative abilities whether they believe it or not. To draw them out, he explains a four-stage process that will work in every situation. First step: Establish your goal and assess the risks. Next: Identify your experiences and personal traits that will build the confidence you need to meet the challenges of

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