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  • Image of Up the Loyalty Ladder
    Image of Up the Loyalty Ladder

    Turning Some-Time Customers into Full-Time Advocates for Your Business

    by Murray Raphel, Neil Raphel

    The Raphels show how to turn prospects into customers and eventually into advocates of your business. Useful for all, indispensable for smaller businesses.

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  • Image of Big League Business Thinking
    Image of Big League Business Thinking

    The Heavy Hitter's Guide to Top Managerial Performance

    by Paul Miller, Tom Gorman

    Miller trains fast-trackers to think better and more productively. Here he outlines the four types of business problems you encounter and how to solve them.

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  • Image of The Age of Paradox
    Image of The Age of Paradox

    by Charles Handy

    Britain's best business thinker explains how the changing nature of society is transforming business. For all those wondering how to make sense of the world and protect their careers amid the changes.

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