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  • Image of Big League Business Thinking
    Image of Big League Business Thinking

    The Heavy Hitter's Guide to Top Managerial Performance

    by Paul Miller, Tom Gorman

    Miller trains fast-trackers to think better and more productively. Here he outlines the four types of business problems you encounter and how to solve them.

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  • Image of The Age of Paradox
    Image of The Age of Paradox

    by Charles Handy

    Britain's best business thinker explains how the changing nature of society is transforming business. For all those wondering how to make sense of the world and protect their careers amid the changes.

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  • Image of Beating The Street
    Image of Beating The Street

    The Best-Selling Author of (One up on Wall Street) Shows You how to Pick Winning Stocks and Mutual Funds

    by Peter Lynch

    Master stockpicker Lynch shows how he walloped the market averages while heading Fidelity's Magellan fund -- and how you can beat the Wall Street wizards, too. (Step one: Ignore the heard.)

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  • Image of Strategic Benchmarking
    Image of Strategic Benchmarking

    How to Rate Your Company's Performance against the World's Best

    by Gregory Watson

    You understand the value of comparing your company's practices to those of star performers in your industry. But how do you do that? Watson tells what to measure, how to find a benchmarking partner, and ways to apply what you've learned.

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  • Image of Sustaining Knock Your Socks Off Service
    Image of Sustaining Knock Your Socks Off Service

    by Thomas Connellan, Ron Zemke

    Service-quality experts Connellan and Zemke know that many customer-service programs sputter after a few months. They show you how to keep your employees enthusiatic and your customers enthralled.

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