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  • Image of Real Time
    Image of Real Time

    Preparing for the Age of the Never Satisfied Customer

    by Regis McKenna

    The world is changing. The new interactive technologies have compressed the amount of time it takes to get information, make decisions, and take action. We have reset our clocks to run on real time. This book will prepare you for the profound marketing adjustments these changes demand of your firm in such diverse areas as training employees, satisfying customers by helping them serve themselves, and establishing partnerships with them. Learn from this or fall behind.

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  • Image of Competing in the Third Wave
    Image of Competing in the Third Wave

    The Ten Key Management Issues of the Information Age

    by Tony Hope, Jeremy Hope

    Prepare for the emerging information age (that's the Third Wave) with these ten key management approaches ranging from knowledge management to employee productivity. Here are practical methods to use when competing as the rules undergo drastic changes.

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  • Image of Going Solo
    Image of Going Solo

    Developing a Home-Based Consulting Business from the Ground Up

    by William Bond

    Ready to be a consultant? Read this and you'll have the foundation for building your own home-based business.

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  • Image of Banishing Bureaucracy
    Image of Banishing Bureaucracy

    The Five Strategies for Reinventing Government

    by Robert Plastrik, David Osborne

    Here's a thoughtful approach to "reinventing government," from city hall to the Pentagon.

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  • Image of Business Wisdom of the Electronic Elite
    Image of Business Wisdom of the Electronic Elite

    COMPAQ, Sun, Hewlett-Packard, and Other Top Companies

    by Geoffrey James

    James shows how corporate culture based on respect, service, and cooperation underwrote the success of some of today's biggest high-tech companies. Learn from it.

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