Browse Summaries

Clear All

Filters

Publication Date

Browse by subject:

Management Leadership Career & Self Development Marketing Sales Human Resources Economics Entrepreneurship Finance Technology Innovation All Subjects


Sign up for our Professional or Premier plan and you'll receive all of these summaries plus much more.

Compare Plans

  • Image of The Soul of the Firm
    Image of The Soul of the Firm

    by C William Pollard

    Pollard, head of the ServiceMaster Company, offers a glimpse at how ServiceMaster has grown into a $3 billion firm. The secret: treating employees at all levels with the respect they deserve. The best book yet on the "socially responsible" company.

    View Details

  • Image of Transformational Learning
    Image of Transformational Learning

    Renewing Your Company Through Knowledge and Skills

    by Daniel Tobin

    You've heard about the "learning organization." Here's the most useful look at the subject yet. Tobin offers practical ways for you to keep skills polished and ideas fresh in your organization.

    View Details

  • Image of Getting into Your Customer's Head
    Image of Getting into Your Customer's Head

    8 Secret Roles of Selling Your Competitors Don't Know

    by Kevin Davis

    Your customers use an eight-step process to buy, so it makes sense to use an eight-step process to sell. Using Davis's system, you accompany buyers every step of the way, from identifying a need to satisfying it. That's how you get the sale.

    View Details

  • Image of Customer-Centered Growth
    Image of Customer-Centered Growth

    Five Proven Strategies for Building Competitive Advantage

    by Richard Whiteley, Diane Hessan

    You’re probably not even halfway to truly satisfying those who really pay the bills – your customers. This summary explains how to focus on your customer with the intensity of a laser beam.

    View Details

  • Image of People Styles at Work
    Image of People Styles at Work

    Making Bad Relationships Good and Good Relationships Better

    by Robert Bolton, Dorothy Bolton

    You and everybody else fit into one of four personality groups. Knowing which one you're in and how to deal with those in other groups are part of the priceless information this summary offers.

    View Details

Recently Viewed Categories