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  • Image of Customer-Centered Growth
    Image of Customer-Centered Growth

    Five Proven Strategies for Building Competitive Advantage

    by Richard Whiteley, Diane Hessan

    You’re probably not even halfway to truly satisfying those who really pay the bills – your customers. This summary explains how to focus on your customer with the intensity of a laser beam.

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  • Image of People Styles at Work
    Image of People Styles at Work

    Making Bad Relationships Good and Good Relationships Better

    by Robert Bolton, Dorothy Bolton

    You and everybody else fit into one of four personality groups. Knowing which one you're in and how to deal with those in other groups are part of the priceless information this summary offers.

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  • Image of First Things First
    Image of First Things First

    To Live, to Love, to Learn, to Leave a Legacy

    by Stephen R. Covey, Rebecca R. Merrill, A Roger Merrill

    From the author of The 7 Habits of Highly Effective People comes this bestselling guide to sanity and satisfaction in today’s too-fast world. Covey and his associates spell out six steps to achieving your principle-centered goals. Along the way you’ll learn to overcome the tyranny of urgency, connect with your mission, identify your roles, exercise integrity and, in the end, become the person you know you can be.

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  • Image of How To Use Financial Statements
    Image of How To Use Financial Statements

    A Guide to Understanding the Numbers

    by James Bandler

    No need to fear balance sheets, income statements, or cash-flow statements. Bandler de­mystifies these and explains how to value assets and use financial ratios.

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  • Image of Manufacturing 2000
    Image of Manufacturing 2000

    by William Duncan

    Technological visionary William Duncan outlines the problems and the opportunities facing manufacturers and offers many ways to take advantage of both. Embrace the future now, says Duncan, or you most likely won’t be around in ten years. Look for more rapid product development, more responsive manufacturing.

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