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  • Image of Customer-Centered Growth
    Image of Customer-Centered Growth

    Five Proven Strategies for Building Competitive Advantage

    by Richard Whiteley, Diane Hessan

    You’re probably not even halfway to truly satisfying those who really pay the bills – your customers. This summary explains how to focus on your customer with the intensity of a laser beam.

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  • Image of People Styles at Work
    Image of People Styles at Work

    Making Bad Relationships Good and Good Relationships Better

    by Robert Bolton, Dorothy Bolton

    You and everybody else fit into one of four personality groups. Knowing which one you're in and how to deal with those in other groups are part of the priceless information this summary offers.

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  • Image of We've Got to Start Meeting Like This
    Image of We've Got to Start Meeting Like This

    A Guide to Successful Business Meeting Management

    by Roger Mosvick, Robert Nelson

    How to plan, lead, and participate in meetings, using methods that will cut time spent and boost results. A popular summary because its methods work.

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