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  • Image of What the Customer Wants You to Know
    Image of What the Customer Wants You to Know

    How Everybody Needs to Think Differently About Sales

    by Ram Charan

    More than ever these days, the sales process tends to be a war about price. But there's a better way to think about sales, says best-selling author Ram Charan. Charan defines this new approach to selling as value creation selling (VCS), which he says is radical but nonetheless practical. VCS differentiates you from the competition, paving the way to better pricing, better margins and higher revenue growth built on win-win relationships that deepen over time.

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  • Image of Rethinking the Sales Force
    Image of Rethinking the Sales Force

    Redefining Selling to Create and Capture Customer Value

    by John DeVincentis, Neil Rackham

    A salesforce traditionally communicates value -- making a sales pitch that tout the features and virtues of its products or services. Today, that's not good enough, according to the authors. The purpose of a sales force should be to find ways to create value, not just communicate it. After showing how all customers fit into one of three categories, the authors present the three value-creating selling strategies that correspond to the three customer categories.

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  • Image of Secrets of the Investment All-Stars
    Image of Secrets of the Investment All-Stars

    by Kenneth Stern

    From John Bogle, chairman and founder of Vanguard to Mario Gabelli, who specializes in finding undervalued stocks that have an identified "catalyst" that promises future growth, you'll learn the secrets of the investment all-stars you read about in the financial pages.

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  • Image of Comeback
    Image of Comeback

    How Seven Straight-Shooting CEO's Turned Around Troubled Companies

    by Martin Puris

    Editor Puris offers the stories of eight top executives, including Robert Louis-Dreyfus of sportswear firm Adidas, Gordon Bethune of Continental Airlines, and Eckard Pfeiffer of Compaq Computer Corporation, who through their leadership skills turned their ailing companies around.

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