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  • Image of What the Customer Wants You to Know
    Image of What the Customer Wants You to Know

    How Everybody Needs to Think Differently About Sales

    by Ram Charan

    More than ever these days, the sales process tends to be a war about price. But there's a better way to think about sales, says best-selling author Ram Charan. Charan defines this new approach to selling as value creation selling (VCS), which he says is radical but nonetheless practical. VCS differentiates you from the competition, paving the way to better pricing, better margins and higher revenue growth built on win-win relationships that deepen over time.

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  • Image of First Things First
    Image of First Things First

    To Live, to Love, to Learn, to Leave a Legacy

    by Stephen R. Covey, Rebecca R. Merrill, A Roger Merrill

    From the author of The 7 Habits of Highly Effective People comes this bestselling guide to sanity and satisfaction in today’s too-fast world. Covey and his associates spell out six steps to achieving your principle-centered goals. Along the way you’ll learn to overcome the tyranny of urgency, connect with your mission, identify your roles, exercise integrity and, in the end, become the person you know you can be.

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  • Image of How To Use Financial Statements
    Image of How To Use Financial Statements

    A Guide to Understanding the Numbers

    by James Bandler

    No need to fear balance sheets, income statements, or cash-flow statements. Bandler de­mystifies these and explains how to value assets and use financial ratios.

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  • Image of Manufacturing 2000
    Image of Manufacturing 2000

    by William Duncan

    Technological visionary William Duncan outlines the problems and the opportunities facing manufacturers and offers many ways to take advantage of both. Embrace the future now, says Duncan, or you most likely won’t be around in ten years. Look for more rapid product development, more responsive manufacturing.

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