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  • Image of Speed
    Image of Speed

    How Leaders Accelerate Successful Execution

    by Joseph R. Folkman, John H. Zenger

    Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Yes, And
    Image of Yes, And

    How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    by Tom Yorton, Kelly Leonard

    Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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  • Image of The New Partnership
    Image of The New Partnership

    by Tom Melohn

    Melohn, former CEO of North American Tool & Die, took on a troubled company and turned it into a star supplier to Nummi, Hewlett Packardl, Apple, and others. Here's how he did it.

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  • Image of The Leader's Window
    Image of The Leader's Window

    Mastering the Four Styles of Leadership to Build High-Performing Teams

    by Neil Yeager, John C. Beck

    Managers often use just one leadership style with all employees. To get the most from them, you need the four styles this summary de­scribes. A time-tested system.

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