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  • Image of Encouraging the Heart
    Image of Encouraging the Heart

    A Leader's Guide to Rewarding and Recognizing Others

    by James Kouzes, Barry Z. Posner

    Encouraging the Heart is about the principles and practices that support the basic human need to be appreciated for who we are and what we do. It is not about glad-handing, back-slapping, gold stars and pay-offs. It's about the importance of linking rewards and appreciation to standards of excellence. Encouraging the Heart has its origins in Jim Kouzes's and Barry Posner's research on the practices of individuals functioning at their personal best as leaders. They have consiste

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  • Image of Single Point of Failure
    Image of Single Point of Failure

    The 10 Essential Laws of Supply Chain Risk Management

    by Gary S. Lynch

    In Single Point of Failure, internationally recognized industry veteran Gary Lynch reveals the 10 vital laws you can use to successfully identify, measure, mitigate and finance risk. Lynch offers guidance for establishing your organization's supply risk management program, avoiding bad decisions and gathering better information and data to make good decisions. You need to learn the root causes of problems and decide whether you have the proper systems in place to mitigate risk. Addressi

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  • Image of Hot Groups
    Image of Hot Groups

    Seeding Them, Feeding Them, and Using Them to Ignite Your Organization

    by Jean Lipman-Blumen, Harold Leavitt

    Different from teams, focus groups, or committees, hot groups are small, passionate, creative groups of individuals who come together to focus obsessively on a certain task, then flame out never to be seen again once the task is complete. The authors show what hot groups can do for your organization.

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  • Image of Rewards that Drive High Performance
    Image of Rewards that Drive High Performance

    Success Stories from Leading Organizations

    by Thomas Wilson

    Case studies of companies who used compensation and reward systems to achieve their organizational goals -- from putting employees first at Starbucks to building an entrepreneurial spirit at Southwest Airlines.

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  • Image of Saving Big Blue
    Image of Saving Big Blue

    Leadership Lessons and Turnaround Tactics of IBM's Lou Gerstner

    by Robert Slater

    Having explained Jack Welch and the GE Way in his previous best-seller, Slater now turns his attention to Louis V. Gerstner, who saved the floundering IBM by focusing on customers and demanding high performance from his managers and employees. Full of key leadership lessons for managing a turnaround.

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