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  • Image of The Unwritten Rules of the Game
    Image of The Unwritten Rules of the Game

    by Peter Scott-Morgan

    No matter what new management methods you try, real organizational change seems to move at a snail's pace. Why? Find out about the unwritten rules of the game that your people live and work by — and that stall change efforts. Shows how to get changes that stick.

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  • Image of Competing for the Future
    Image of Competing for the Future

    by CK Prahalad, Gary Hamel

    Create a successful future by transforming your company into a nimble organization, with the help of this summary.

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  • Image of The Service Edge
    Image of The Service Edge

    by Ron Zemke

    These authors researched 101 companies and tell how the companies achieved success by concentrating on improved service. You can profit from their findings.

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