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We have 3 different plans that offer something for everyone. Receive just the new book summaries that are published each month, or select a plan that unlocks access to our exhaustive archive of book summaries, webinars, video tips, and more. Choose the plan that is the best fit for you.

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  • Image of The Art of Possibility
    Image of The Art of Possibility

    Transforming Professional and Personal Life

    by Benjamin Zander, Rosamund Stone Zander

    A Soundview Featured Book Review
    In both work and life, there are those who see nothing but roadblocks. The authors view each situation that arises as one of infinite possibility. All a person needs is the right mindset and an understanding of the coaching tools that are described in this Featured Book Review. Learn about the way that possibility can open doors, change perspectives and provide a more direct path to personal achievement and satisfaction.

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  • Image of Straight A Leadership
    Image of Straight A Leadership

    Alignment Action Accountability

    by Quint Studer

    A Soundview Featured Book Review
    Wall Street Journal best-selling author Quint Studer takes readers on a journey to leadership excellence. Executives will learn the three guiding principles of Studer's philosophy: alignment, action and accountability. Packed with relevant examples, this Featured Book Review attempts to provide a handy overview of Studer's major points.

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  • Image of Spark
    Image of Spark

    How Old-Fashioned Values Drive a Twenty-First-Century Corporation: Lessons from Lincoln Electric’s Unique Guaranteed Employment Program

    by Frank Koller

    While factories across the Midwest shutter their doors, Cleveland-based manufacturer Lincoln Electric has thrived for more than a century. In addition to being profitable and technologically innovative, through good times and bad, the company has fulfilled its unique promise of "guaranteed continuous employment." Workers are viewed as assets — not liabilities. Through flexible hours and job assignments, as well as a merit-based bonus system, Lincoln Electric's employment...

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  • Image of Mojo
    Image of Mojo

    How to Get It, How to Keep It, How to Get It Back If You Lose It

    by Marshall Goldsmith, Mark Reiter

    In his follow up to the New York Times bestseller What Got You Here Won’t Get You There, #1 executive coach Marshall Goldsmith lays out the ways that we can get — and keep — our Mojo.

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  • Image of The 21 Indispensable Qualities of a Leader
    Image of The 21 Indispensable Qualities of a Leader

    Becoming the Person Others Will Want to Follow

    by John C. Maxwell

    In the tradition of his million-seller The 21 Irrefutable Laws of Leadership, author John Maxwell provides a concise, accessible leadership book that helps readers become more effective leaders from the inside out.

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  • Image of QBQ! The Question Behind the Question
    Image of QBQ! The Question Behind the Question

    Practicing Personal Accountability at Work and in Life

    by John G. Miller

    The troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ!, author and consultant John G. Miller explains how negative, inappropriate questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions — QBQs

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  • Image of The Horizontal Organization
    Image of The Horizontal Organization

    What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

    by Frank Ostroff

    Corporations in increasing numbers are switching from the traditional bureaucratic "vertical" structure of organization to a horizontal organization. And what's that? It rejects the separation of people and work into functional departments, such as marketing and customer service. Instead, it groups people and works around a few organization-wide, cross-functional core processes. All those processes lead to one end objective, creating and delivering something of value to the customer. By using de

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  • Image of Best Practices in Customer Service
    Image of Best Practices in Customer Service

    by Ron Zemke, John Woods

    Zemke and Woods lay it on the line: The primary goal of business is to satisfy the needs and expectations of customers. Profit, then, is a measure of how well you have achieved that goal. Then they plunge into letting experts tell you how to do this. Subjects covered in helpful detail include training employees, better satisfying customers by looking at your business from their viewpoint, and handling dissatisfied customers. (First step on that last one: Listen fully and without interrupting.) E

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  • Image of Customers.com
    Image of Customers.com

    How to Create a Profitable Business Strategy for the Internet and Beyond

    by Ronni Marshak, Patricia B. Seybold

    If your Web site isn't producing as much business as you expected, read this book. It will head you toward profits. Start by making certain you know your end customers, who they are and what they want. Create a site that allows them to shop, order, purchase, and track delivery -- and not have to strain in the process. Capture information on them so you can anticipate their needs. And that's just the beginning of the help this book will give you.

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