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We have 3 different plans that offer something for everyone. Receive just the new book summaries that are published each month, or select a plan that unlocks access to our exhaustive archive of book summaries, webinars, video tips, and more. Choose the plan that is the best fit for you.

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  • Image of The Strategist
    Image of The Strategist

    Be the Leader Your Business Needs

    by Cynthia Montgomery

    "Are you a strategist?" That’s the first question Cynthia Montgomery asks the business owners and senior executives from all over the world who participate in her highly regarded executive education class.

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  • Image of Wait
    Image of Wait

    The Art and Science of Delay

    by Frank Partnoy

    In Wait: The Art and Science of Delay, author Frank Partnoy weaves together findings from hundreds of scientific studies and interviews with wide-ranging experts to craft a picture of effective decision-making that runs counter to our brutally fast-paced world.

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  • Image of Extreme Productivity
    Image of Extreme Productivity

    Boost Your Results, Reduce Your Hours

    by Robert C. Pozen

    In Extreme Productivity, author Robert Pozen reveals the secrets to workplace productivity and high performance. This book is for anyone feeling overwhelmed by an existing workload — facing myriad competing demands and multiple time-sensitive projects. Offering antidotes to a calendar full of boring meetings and a backlog of e-mails, Extreme Productivity explains how to determine your highest priorities and match them with how you actually spend your time.

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  • Image of Stop Selling Vanilla Ice Cream
    Image of Stop Selling Vanilla Ice Cream

    The Scoop on Increasing Profit by Differentiating Your Company Through Strategy and Talent

    by Steve Van Remortel

    If you are like most business owners and leaders today, you feel stuck working constantly "in" your business, for little return. Profit guru Steve Van Remortel has the solution. The Stop Selling Vanilla Ice Cream® process offers an easy-to-follow strategic planning and talent development methodology to work "on" your business that leads to a real differentiation and a high-performance team ready to deliver it. You will discover the answer to the most important...

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  • Image of The Inclusion Breakthrough
    Image of The Inclusion Breakthrough

    Unleashing the Real Power of Diversity

    by Frederick A. Miller, Judith H. Katz

    The Inclusion Breakthrough explains how to make diversity a central and profitable part of an organization's strategy for long-term success rather than merely a peripheral program. The authors present proven strategies for stimulating the creativity and productivity of any business's greatest resource — its people. The benefits to companies that have implemented these inclusion strategies are also described.

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  • Image of The Horizontal Organization
    Image of The Horizontal Organization

    What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

    by Frank Ostroff

    Corporations in increasing numbers are switching from the traditional bureaucratic "vertical" structure of organization to a horizontal organization. And what's that? It rejects the separation of people and work into functional departments, such as marketing and customer service. Instead, it groups people and works around a few organization-wide, cross-functional core processes. All those processes lead to one end objective, creating and delivering something of value to the customer. By using de

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  • Image of Best Practices in Customer Service
    Image of Best Practices in Customer Service

    by Ron Zemke, John Woods

    Zemke and Woods lay it on the line: The primary goal of business is to satisfy the needs and expectations of customers. Profit, then, is a measure of how well you have achieved that goal. Then they plunge into letting experts tell you how to do this. Subjects covered in helpful detail include training employees, better satisfying customers by looking at your business from their viewpoint, and handling dissatisfied customers. (First step on that last one: Listen fully and without interrupting.) E

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  • Image of Customers.com
    Image of Customers.com

    How to Create a Profitable Business Strategy for the Internet and Beyond

    by Ronni Marshak, Patricia B. Seybold

    If your Web site isn't producing as much business as you expected, read this book. It will head you toward profits. Start by making certain you know your end customers, who they are and what they want. Create a site that allows them to shop, order, purchase, and track delivery -- and not have to strain in the process. Capture information on them so you can anticipate their needs. And that's just the beginning of the help this book will give you.

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  • Image of The World on Time
    Image of The World on Time

    The 11 Management Principles That Made Fedex an Overnight Sensation

    by James Wetherbe

    It took FedEx only twenty-three years to grow from inception to worldwide leader in overnight delivery. The key to its remarkable success lies in its eleven guiding principles.

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