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Bridging the Culture Gap

A Practical Guide to International Business Communication

by Penny Carte, Chris Fox

Bridging the Culture Gap is based on the real-life business situations of the authors’ many international clients. Featuring numerous case studies, cultural preference scales and practical tips, this summary helps those of any nationality to become better communicators. Whether you are planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, the advice of international training experts Penny Carté and Chris Fox can help you ensure that you

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The Prime Solution

Close the Value Gap, Increase Margins, and Win the Complex Sale

by Jeff Thull

According to sales expert Jeff Thull, to succeed in value creation, you must have technical expertise in service and support, you must know how to sell your wares to needy customers, and you must be able to position your company as a “sole source” to customers over time. These are the essential tenets of The Prime Solution: a detailed explanation of how businesses can close the value gap that separates the value that is promised to customers from the actual value achieved.

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The 8th Habit

From Effectiveness to Greatness

by Stephen R. Covey

For individuals and organizations, excellence is no longer merely an option — survival requires it. But to thrive, excel and lead in our Knowledge Worker Age, we must move beyond effectiveness to greatness. Leadership guru Stephen Covey writes that accessing a higher level of human genius and motivation requires a sea change in thinking: a new mind-set and skill set — in short, an additional habit to those featured in his book The 7 Habits of Highly Effective People.

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Leading Change

by James O'Toole

James O'Toole shows that leadership based on integrity, honesty, and respect is the only way to gain the commitment and loyalty of your people and effect change. This is must reading for change agents.

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The World on Time

The 11 Management Principles That Made Fedex an Overnight Sensation

by James Wetherbe

It took FedEx only twenty-three years to grow from inception to worldwide leader in overnight delivery. The key to its remarkable success lies in its eleven guiding principles.

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TeamThink

72 Ways to Make Good, Smart, Quick Decision in Any Meeting

by Ava Butler

Do your meetings produce results or waste time? These seventy-two techniques for planning, conducting, and evaluating meetings will get results.

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Beyond Reengineering

How the Process-Centered Organization Is Changing Our Work and Our Lives

by Michael Hammer

Reengineered corporations focus on processes rather than individuals. Hammer looks at the effect these processes have on corporations, their work forces, and society.

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Total Global Strategy

by George Yip

Most multinational companies aren't adapting fast enough to new realities. Learn what it means to be a global company and how you can profit.

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Head To Head

The Coming Economic Battle among Japan, Europe, and America

by Lester Thurow

MIT’s Thurow looks ahead to the coming economic battles among Japan, the U.S., and Europe. Each region, he says, can succeed (or fail) in numerous ways. This scorecard of economic power is essential reading for all business people.

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