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  • Image of What Losing Taught Me About Winning
    Image of What Losing Taught Me About Winning

    by Fran Tarkenton

    Go into a huddle with this football star turned entrepreneur. Learn to produce a profitable home-based business.

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  • Image of Trust in the Balance
    Image of Trust in the Balance

    Building Successful Organizations on Results, Integrity, and Concern

    by Robert Bruce Shaw

    Trust is what makes relationships work. Here's the way to design and operate an organization having high trust. Top leadership backing is essential.

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  • Image of Service America
    Image of Service America

    Doing Business in the New Economy

    by Ron Zemke, Karl Albrecht

    This summary is must reading if you're concerned about service and want to get ahead of the competition. Zemke and Albrecht have earned their reputations as authorities on customer service.

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