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  • Image of The Customer Revolution
    Image of The Customer Revolution

    How to Thrive When Customers Are in Control

    by Patricia B. Seybold

    Customers are taking control of industries and reshaping them from the outside in. While some characterize the changes taking place as the New Economy, the Internet economy, or the knowledge economy, Seybold, the bestselling author of the book Customers.com, simply calls it the “customer economy.” To survive in this customer economy, you need to respond to customer demands for changes in the way you design and deliver products and services. Seybold shows you how.

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  • Image of Profit from the Core
    Image of Profit from the Core

    Growth Strategy in an Era of Turbulence

    by Chris Zook

    According to Zook and Allen, most growth strategies fail to deliver value because they wrongly diversify from the core business. Based on a ten-year Bain & Company study of 2,000 companies in a variety of industries, Profit from the Core will teach you how to grow your company by building market power in a well-defined core.

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  • Image of How to Be a Star at Work
    Image of How to Be a Star at Work

    9 Breakthrough Strategies You Need to Succeed

    by Robert Kelley

    The author describes nine strategies you can use to star. They include networking, self-management, and followership. Show you have mastered them and become a star.

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  • Image of Straight from the CEO
    Image of Straight from the CEO

    The World's Top Business Leaders Reveal Ideas That Every Manager Can Use

    by Colin Price, G William Dauphinais

    CEOs of top world corporations tell how they handle customer service, motivation, and other management duties. Excellent advice.

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  • Image of Speed Review: It Takes a Prophet to Make a Profit
    Image of Speed Review: It Takes a Prophet to Make a Profit

    15 Trends That Are Reshaping American Business

    by Robert Shook, C Britt Beemer

    Simon & Schuster, 288 pages

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