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  • Image of The Customer Revolution
    Image of The Customer Revolution

    How to Thrive When Customers Are in Control

    by Patricia B. Seybold

    Customers are taking control of industries and reshaping them from the outside in. While some characterize the changes taking place as the New Economy, the Internet economy, or the knowledge economy, Seybold, the bestselling author of the book, simply calls it the “customer economy.” To survive in this customer economy, you need to respond to customer demands for changes in the way you design and deliver products and services. Seybold shows you how.

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  • Image of Profit from the Core
    Image of Profit from the Core

    Growth Strategy in an Era of Turbulence

    by Chris Zook

    According to Zook and Allen, most growth strategies fail to deliver value because they wrongly diversify from the core business. Based on a ten-year Bain & Company study of 2,000 companies in a variety of industries, Profit from the Core will teach you how to grow your company by building market power in a well-defined core.

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  • Image of Speed Review: It Takes a Prophet to Make a Profit
    Image of Speed Review: It Takes a Prophet to Make a Profit

    15 Trends That Are Reshaping American Business

    by Robert Shook, C Britt Beemer

    Simon & Schuster, 288 pages

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  • Image of Going Solo
    Image of Going Solo

    Developing a Home-Based Consulting Business from the Ground Up

    by William Bond

    Ready to be a consultant? Read this and you'll have the foundation for building your own home-based business.

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  • Image of Banishing Bureaucracy
    Image of Banishing Bureaucracy

    The Five Strategies for Reinventing Government

    by Robert Plastrik, David Osborne

    Here's a thoughtful approach to "reinventing government," from city hall to the Pentagon.

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  • Image of Business Wisdom of the Electronic Elite
    Image of Business Wisdom of the Electronic Elite

    COMPAQ, Sun, Hewlett-Packard, and Other Top Companies

    by Geoffrey James

    James shows how corporate culture based on respect, service, and cooperation underwrote the success of some of today's biggest high-tech companies. Learn from it.

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  • Image of The Age of Unreason
    Image of The Age of Unreason

    by Charles Handy

    The future world of work looks mighty different than it does now. Catch a glimpse of it before it bowls you over.

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