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  • Image of Proactive Customer Service

    Proactive Customer Service

    by Charles Brennan
    Item #: 1928
    Let Brennan show you how to transform your customer service department into a profit center. Here's a valuable approach.
    From: $10.50
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  • Image of The Truth About Burnout

    The Truth About Burnout

    by Michael Leiter, Christina Maslach
    Item #: 1927
    Here are the strategies needed to eradicate the underlying problems and create a healthy, productive workplace.
    From: $10.50
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  • Image of Overdrive


    by James Wallace
    Item #: 1926
    Get to know Bill Gates and his slow-start bid to make Microsoft to take over cyberspace. Learn from his wisdom -- and his errors.
    From: $10.50
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