Shop

Clear All

Filters

Publication Date

We have 3 different plans that offer something for everyone. Receive just the new book summaries that are published each month, or select a plan that unlocks access to our exhaustive archive of book summaries, webinars, video tips, and more. Choose the plan that is the best fit for you.

Compare Plans

  • Image of Proactive Customer Service
    Image of Proactive Customer Service

    Transforming Your Customer Service Department into a Profit Center

    by Charles Brennan

    Let Brennan show you how to transform your customer service department into a profit center. Here's a valuable approach.

    View Details

  • Image of The Truth About Burnout
    Image of The Truth About Burnout

    How Organizations Cause Personal Stress and What to Do about It

    by Michael Leiter, Christina Maslach

    Here are the strategies needed to eradicate the underlying problems and create a healthy, productive workplace.

    View Details

  • Image of Overdrive
    Image of Overdrive

    Bill Gates and The Race to Control Cyberspace

    by James Wallace

    Get to know Bill Gates and his slow-start bid to make Microsoft to take over cyberspace. Learn from his wisdom -- and his errors.

    View Details

Recently Viewed Categories