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Book Summaries

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  • Image of Stop Managing, Start Coaching

    Stop Managing, Start Coaching

    by Jerry Gilley, Nathaniel Boughton
    Item #: 1810
    This summary will teach you how to coach. You'll learn how to train employees for specific jobs, mentor them, and confront those not performing well. You'll gain motivated, productive employees.
    From: $10.50
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  • Image of The Loyalty Effect

    The Loyalty Effect

    by Fred Reichheld
    Item #: 1809
    The loyalty of customers, employees, and in­vestors can combine to create companies with miraculous levels of cash flow. Lessons from A. G. Edwards, State Farm Insurance, and others show how to inspire loyalty.
    From: $10.50
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