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  • Image of A Sense Of Urgency
    Image of A Sense Of Urgency

    by John P. Kotter

    A Soundview Featured Book Review
    Bestselling author and business guru John Kotter shows what a true sense of urgency really is, why it is becoming an exceptionally important asset and how you can create and sustain it within your organization –– starting today.

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  • Image of You Can't Order Change
    Image of You Can't Order Change

    Lessons From Jim McNerney’s Turnaround at Boeing

    by Peter S. Cohan

    Jim McNerney is smart about motivating people; crafting business strategies that spark profitable growth; and making operations more productive, efficient and effective. Most important, he is a genius at creating harmony within communities. He wins hearts and minds with a clear vision of the future, combined with personal humility. Learn how these skills help him pull off the seemingly impossible turnaround of Boeing.

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  • Image of High Altitude Leadership
    Image of High Altitude Leadership

    What the World’s Most Forbidding Peaks Teach Us About Success

    by Don Schmincke, Chris Warner

    Warner and Schmincke present a new approach to leadership development, based in groundbreaking scientific research, field test under the most brutal conditions on the most difficult summits, and successfully applied in the training of executives, management teams and entrepreneurs throughout the world. To thrive in today’s business challenges and tomorrow’s unpredictable risks, you need to become the type of leader whose career, team, and company excels in the most extreme of environments.

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  • Image of 12: The Elements of Great Managing
    Image of 12: The Elements of Great Managing

    by Rodd Wagner, James K. Harter

    12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around t

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  • Image of Customer-Centered Growth
    Image of Customer-Centered Growth

    Five Proven Strategies for Building Competitive Advantage

    by Richard Whiteley, Diane Hessan

    You’re probably not even halfway to truly satisfying those who really pay the bills – your customers. This summary explains how to focus on your customer with the intensity of a laser beam.

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  • Image of People Styles at Work
    Image of People Styles at Work

    Making Bad Relationships Good and Good Relationships Better

    by Robert Bolton, Dorothy Bolton

    You and everybody else fit into one of four personality groups. Knowing which one you're in and how to deal with those in other groups are part of the priceless information this summary offers.

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  • Image of Service America
    Image of Service America

    Doing Business in the New Economy

    by Ron Zemke, Karl Albrecht

    This summary is must reading if you're concerned about service and want to get ahead of the competition. Zemke and Albrecht have earned their reputations as authorities on customer service.

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