Browse Summaries

Farkas and De Backer interviewed CEOs the world over with one goal in mind: To discover how they add value to their companies day in and day out. Many lessons you can put to use today.

After the initial enthusiasm, your attempt to restructure, reengineer, or install total quality fails. Why? Probably because you had no real plan on how to achieve your vision. This summary covers the all-important "how" of making changes that last.