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  • Image of Leading Change
    Image of Leading Change

    by John P. Kotter

    Harvard's Kotter simplifies the messy, complex process of corporate change. He provides a blueprint for the steps you need to take whether your change is a restructuring, reengineering project, or cultural renewal. This is the last word on managing change.

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  • Image of Mean Business
    Image of Mean Business

    by Albert Dunlap

    Dunlap, head of Sunbeam Corporation, shows how he transformed Scott Paper from a money-losing, lackluster organization into a vibrant market leader. Tips abound – on strategy, cost cutting, out-sourcing, and getting ahead on the job. A great “here’s how I did it” summary.

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  • Image of The New Partnership
    Image of The New Partnership

    by Tom Melohn

    Melohn, former CEO of North American Tool & Die, took on a troubled company and turned it into a star supplier to Nummi, Hewlett Packardl, Apple, and others. Here's how he did it.

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  • Image of The Leader's Window
    Image of The Leader's Window

    Mastering the Four Styles of Leadership to Build High-Performing Teams

    by Neil Yeager, John C. Beck

    Managers often use just one leadership style with all employees. To get the most from them, you need the four styles this summary de­scribes. A time-tested system.

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  • Image of Beating The Street
    Image of Beating The Street

    The Best-Selling Author of (One up on Wall Street) Shows You how to Pick Winning Stocks and Mutual Funds

    by Peter Lynch

    Master stockpicker Lynch shows how he walloped the market averages while heading Fidelity's Magellan fund -- and how you can beat the Wall Street wizards, too. (Step one: Ignore the heard.)

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  • Image of Strategic Benchmarking
    Image of Strategic Benchmarking

    How to Rate Your Company's Performance against the World's Best

    by Gregory Watson

    You understand the value of comparing your company's practices to those of star performers in your industry. But how do you do that? Watson tells what to measure, how to find a benchmarking partner, and ways to apply what you've learned.

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  • Image of Sustaining Knock Your Socks Off Service
    Image of Sustaining Knock Your Socks Off Service

    by Thomas Connellan, Ron Zemke

    Service-quality experts Connellan and Zemke know that many customer-service programs sputter after a few months. They show you how to keep your employees enthusiatic and your customers enthralled.

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  • Image of Team Players and Teamwork
    Image of Team Players and Teamwork

    by Glenn Parker

    Departmental and cross-functional teams are the fast track to industry leadership. Learn how team players can achieve the greatest productivity.

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