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  • Image of Speed
    Image of Speed

    How Leaders Accelerate Successful Execution

    by Joseph R. Folkman, John H. Zenger

    Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Yes, And
    Image of Yes, And

    How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    by Tom Yorton, Kelly Leonard

    Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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  • Image of Winning With the P&G 99
    Image of Winning With the P&G 99

    99 Principles and Practices of Procter and Gamble's Success

    by Charles Decker

    Procter & Gamble sells its many products to five billion people worldwide. Its 1998 sales are about $37 billion. Each year this company wins recognition as one of the most admired in the United States. What accounts for this success? Following time-tested principles and practices. Believing the consumer is queen. Offering superior products. Shine in the development and marketing of new products. Here's a chance to learn about P&G's 99 brilliant principles and practices. They will help any compan

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  • Image of Risky Business
    Image of Risky Business

    How to Protect Yourself from Being Stalked, Conned, Libeled, or Blackmailed on the Web

    by Daniel Janal

    The Internet? It's great. It also can be dangerous. Janal tells you the many ways cybercriminals are attacking reputations, finances, and even the personal safety of individuals and companies. The possibilities are many, from fraudulent purchases of your products made with stolen credit cards to vicious rumors aired in newsgroups, and trade secrets leaking out. Read this and you'll be a trifle timorous, but far better prepared for the threats of this new technology.

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