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  • Image of Beating The Street

    Beating The Street

    by Peter Lynch
    Item #: 1518
    Master stockpicker Lynch shows how he walloped the market averages while heading Fidelity's Magellan fund -- and how you can beat the Wall Street wizards, too. (Step one: Ignore the heard.)
    From: $10.50
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  • Image of Strategic Benchmarking

    Strategic Benchmarking

    by Gregory Watson
    Item #: 1517
    You understand the value of comparing your company's practices to those of star performers in your industry. But how do you do that? Watson tells what to measure, how to find a benchmarking partner, and ways to apply what you've learned.
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  • Image of Sustaining Knock Your Socks Off Service

    Sustaining Knock Your Socks Off Service

    by Thomas Connellan, Ron Zemke
    Item #: 1516
    Service-quality experts Connellan and Zemke know that many customer-service programs sputter after a few months. They show you how to keep your employees enthusiatic and your customers enthralled.
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