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  • Image of Webinar: How to Ask the Questions that Make a Difference
    Image of Webinar: How to Ask the Questions that Make a Difference

    by Frank Sesno

    In this webinar, Frank Sesno explains what to ask and when, what you should listen for, and what you can expect as the outcome.

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  • Image of The Spark and the Grind
    Image of The Spark and the Grind

    Ignite the Power of Disciplined Creativity

    by Erik Wahl

    Erik Wahl, a visual artist, speaker and entre¬preneur, helps us unite the yin and yang of creativity — the dynamic new ideas with the dogged effort.

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  • Image of The High-Potential Leader
    Image of The High-Potential Leader

    How to Grow Fast, Take on New Responsibilities and Make an Impact

    by Ram Charan, Geri Willigan

    The High-Potential Leader explains the modern business climate while highlighting the critical role relationship building, communication style, engagement, and ability to motivate and bring out the best performance in others play in becoming an impactful leader.

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  • Image of Executive Presence
    Image of Executive Presence

    The Missing Link Between Merit and Success

    by Sylvia Ann Hewlett

    Are you “leadership material?” Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows how to identify and embody the Executive Presence (EP) needed to succeed.

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  • Image of Loyalty Myths
    Image of Loyalty Myths

    Hyped Strategies That Will Put You Out of Business and Proven Tactics That Really Work

    by Lerzan Aksoy, Henri Wallard, Terry Vavra, Timothy Keiningham

    Thousands of books and even more articles have been written about customer loyalty and everyone agrees that it is vital. But are they right? In Loyalty Myths, renowned authors from one of the world’s premier business research firms reveal the ugly truth about customer loyalty — almost everything you’ve been told about it is wrong! To set things straight, the authors critique 53 of the most common beliefs about customer loyalty and debunk them fully with hard science and even harder data

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  • Image of Bag the Elephant!
    Image of Bag the Elephant!

    How to Win and Keep Big Customers

    by Steve Kaplan

    If you are the owner of a small or medium-sized business, Bag the Elephant! will show you how to find the big company (or “Elephant”) that is right for your business and business needs, navigate your way through huge companies, identify and secure internal champions, build strong alliances, and position your selling approach for maximum effectiveness. Are you afraid that your company’s culture won’t be a good match for an Elephant’s culture? Business expert Steve Kaplan explains how to align the

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  • Image of The 360 Degree Leader
    Image of The 360 Degree Leader

    Developing Your Influence from Anywhere in the Organization

    by John C. Maxwell

    According to leadership expert John Maxwell, you can learn to develop your influence from wherever you are in the organization by becoming a 360-degree leader. You can learn to lead up, lead across and lead down. He writes that only 360-degree leaders influence people at every level of the organization, and by helping others, they help themselves. In The 360 Degree Leader, Maxwell explains that becoming a 360-degree leader is within the reach of anyone who possesses average or better...

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  • Image of We've Got to Start Meeting Like This
    Image of We've Got to Start Meeting Like This

    A Guide to Successful Business Meeting Management

    by Roger Mosvick, Robert Nelson

    How to plan, lead, and participate in meetings, using methods that will cut time spent and boost results. A popular summary because its methods work.

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