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  • Image of Speed Review: Pre-Suasion

    Speed Review: Pre-Suasion

    by Robert Cialdini
    Item #: BKS1116C
    Social psychologist and best-selling author Robert Cialdini shines a light on effective persuasion and reveals that the secret is not in the message itself, but in the key moment before that message is delivered. Altering a listener’s attitudes, beliefs, or experiences isn’t necessary. Cialdini outlines the specific techniques you can use. He illustrates how the artful diversion of attention leads to successful pre-suasion and gets your targeted audience primed and ready to say, “Yes.”
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  • Image of Speed Review: #AskGaryVee

    Speed Review: #AskGaryVee

    by Gary Vaynerchuk
    Item #: BKS0716B
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  • Image of Absolute Value

    Absolute Value

    by Itamar Simonson, Emanuel Rosen
    Item #: 3615
    Absolute Value answers the question of what influences customers in this new age and describes how a company should design its communication strategy, market research program, and segmentation strategy in order to adopt a new way of thinking about marketing in this new environment.
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  • Image of Speed Review: Amaze Every Customer Every Time

    Speed Review: Amaze Every Customer Every Time

    by Shep Hyken
    Item #: BKS0114D
    Greenleaf Book Group Press, 240 pages
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  • Image of Customer Centricity

    Customer Centricity

    by Peter Fader
    Item #: 34WTFS
    Overturning some of our most fundamental beliefs about customer service, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers by focusing on the needs of your most valuable customers.
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  • Image of Likeable Social Media

    Likeable Social Media

    by Dave Kerpen
    Item #: 33WTFS
    A friend's recommendation is more powerful than any advertisement. In the world of social media such as Facebook, Twitter, and more, that recommendation can travel farther and faster than ever before. Author Dave Kerpen of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business.
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