2015 Summaries

Judith E. Glaser presents a framework for understanding how conversations trigger different parts of the brain.

Marshall Goldsmith shows how we can overcome the unappreciated triggers in our lives prompted by people and situations that lure us into behaving in a manner diametrically opposed to the colleague, partner, parent, or friend we imagine ourselves to be. Goldsmith details six engaging questions that can help us enact meaningful and lasting change in order to become the person we want to be.

This summary helps professionals at all levels understand how emotions can have a profound effect on performance, values, and relationships in the workplace. It features practical self-assessment exercises and team-oriented tools to leverage EQ individually and in groups

In "Emotional Intelligence for Sales Success," sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results.

The Laws of Charisma shows readers how to: radiate confidence, passion, power, and optimism; combine purpose, creativity, competence, and focus to inspire commitment; influence others by improving communication skills; and persuade and empower anyone by creating instant rapport.