THE QUESTION TO ASKInspiration comes in a variety of forms, but the root of it grows from a fundamental question asked by those who are able to inspire others. The most important question of all, according to leadership expert Simon Sinek, is: Why do we do what we do? Asking this question can mean the difference between a company that makes a profit over the short term and a company that creates long-term financial success. Asking "why" also helps us draw others to us because we all want to understand why things are the way they are.
In Start With Why, Sinek explains that those who remember to answer that question are better able to attract others to their cause and create the inspiration people need to stay loyal and committed. When organizations explore why they exist, they are more likely to inspire their employees to join in their efforts and better able to attract customers to their products.
'The Golden Circle'After examining the ways manipulative leaders motivate their people, such as playing the price game, selling through promotions, using fear tactics, playing on insecurities and applying peer pressure, Sinek describes a better path to inspiration: a leadership model he calls "The Golden Circle."
The Golden Circle is a series of three concentric circles that starts with a circle in the middle that represents why. The next circle represents how, and the outside circle represents what. Sinek writes that every company knows what it does because what simply represents the product or service that the company sells or the job function an employee performs to sell that product or service. How explains how the company is different from other companies. But the why is the most important core that needs to be explored to find inspiration. Sinek explains that the most inspired companies and leaders think, act and communicate from the inside of the Golden Circle and work their way outward.
To describe how inspirational people and companies lead, Sinek holds up examples such as the Wright brothers, Dr. Martin Luther King Jr., and Apple Inc.A prime example of an innovative company that inspires its employees and customers by starting with why is Apple. Sinek shows how the marketing message that Apple uses to create value begins with an explanation of the underlying differentiator that separates the company from its competitors. Sure, it makes computers, but that message comes after the company states that it believes in challenging the status quo and thinking differently.
Orville and Wilbur WrightSimilarly, Sinek writes, the Wright brothers were able to become the first people to pilot their own flying machine before experts with more resources at their disposal. The Wright brothers started with the passion for flight, which was a far more effective why than the mere ambition for achievement that compelled the Smithsonian's Samuel Pierpont Langley and his shop of well-educated experts who also strove to be the first to fly. Other people joined Orville and Wilbur Wright's team because they were inspired by their belief that people could fly. This belief helped the Wright brothers excite their team members to do the hard work that got them off the ground before anyone else in the world.
Stories like this demonstrate Sinek's theory about the importance of inspiration when leading others. Through lively historical examples that captivate while inspiring, Sinek offers readers a wealth of role models to help them find the inspiration to reach their own goals.
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