Karl Albrecht

Karl Albrecht

Biography

Karl is a management consultant, futurist, speaker, and a prolific author. In his 20-year career he has worked with many kinds of business organizations in a wide range of industries world-wide. He has consulted with senior executives and lectured to audiences on all inhabited continents. He is the author of more than 25 books on various aspects of business performance.

As Chairman of Karl Albrecht International, he oversees the practical application of his ideas through a consulting group, a seminar firm, and a publishing company. 

Karl has been credited with launching the "service revolution" in the United States, which has now spread worldwide His book Service America!: Doing Business in the New Economy, has sold a half-million copies and is published in seven languages. He wrote two follow-on books dealing with various issues in implementing the service management model.

Contact Information

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Books Summarized by Soundview

  • Image of Practical Intelligence

    Practical Intelligence

    By Karl Albrecht
    Item #: BKS0907K
    Jossey-Bass, 396 pages
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  • Image of Social Intelligence

    Social Intelligence

    By Karl Albrecht
    Item #: BKS0606K
    Jossey-Bass, 289 pages
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  • Image of The Only Thing That Matters

    The Only Thing That Matters

    By Karl Albrecht
    Item #: 1422
    A renowned service-quality guru reintroduces you to customers, your most important partners. With Albrecht’s Total Quality Service system in place, everyone can focus on delivering outstanding value.
    From $10.50
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  • Image of At America's Service

    At America's Service

    By Karl Albrecht
    Item #: 1016
    How corporations can revolutionize the way they treat their customers.
    From $10.50
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  • Image of Service America

    Service America

    By Ron Zemke, Karl Albrecht
    Item #: 0804
    This summary is must reading if you're concerned about service and want to get ahead of the competition. Zemke and Albrecht have earned their reputations as authorities on customer service.
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  • Image of The Power of Minds At Work

    The Power of Minds At Work

    By Karl Albrecht
    Item #: BKS0203G
    AMACOM, 260 pages
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