Lior Arussy

Lior Arussy


One of the world’s authorities on customer experience, customer-centric transformation and strategy execution - Lior Arussy delivers results. His strategic framework converts organizations from product to customer centricity. Arussy is the founder of Strativity Group, a global customer experience research and consulting firm which helps clients create delightful customer experiences and execute profitable customer strategies. Arussy grew the company from his garage to a multi-national professional firm with offices around the world. His work has impacted 220 million customers and 375,000 employees in 21 countries. Arussy is the author of 5 books on customer experience, employee engagement and experience innovation. He has published over 100 articles, including for the Harvard Business Review. For his thoughts leadership, he has won several awards.

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Products Featuring this Author

  • Image of Webinar: Stop Boring & Start Exciting Your Customers

    Webinar: Stop Boring & Start Exciting Your Customers

    By Lior Arussy
    Item #: CNF0515B
    In this Soundview Live webinar, Stop Boring & Start Exciting Your Customers, Lior Arussy provides a manifesto of how to rise up to the exceptional performance within organizations and us as individuals. It is a wake-up call to stop accepting mediocrity and average performance. And yes, this event will be a mirror that may reveal an inconvenient truth. While respecting your achievements to date, staying relevant requires you to constantly examine the simple question: Are You Exceptional?
    From $69.00
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