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  • Image of Webinar: How to Win More Clients, More Projects and More Revenue
    Image of Webinar: How to Win More Clients, More Projects and More Revenue

    by David A. Fields

    In this webinar, Fields synthesizes his decades of experience into a step-by-step approach to winning more projects from more clients at higher fees.

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  • Image of Webinar: Presenting Value to Executives
    Image of Webinar: Presenting Value to Executives

    by Michael Nick

    In this Soundview live webinar, Presenting Value to Executives, Michael breaks the presentation into several components, beginning with a foundation discussion, followed by creating value for your audience, and finally how to put it all together to present your value to an executive committee.

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  • Image of Webinar: Connecting with the People Who Power Your Business
    Image of Webinar: Connecting with the People Who Power Your Business

    by Ed Wallace

    This Soundview Live webinar, Connecting with the People Who Power Your Business, will help you establish common ground, focus on collaboration instead of command, put people before process, demonstrate worthy intent, and make every interaction matter.

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  • Image of Webinar: Delivering World-Class Customer Service
    Image of Webinar: Delivering World-Class Customer Service

    by Joseph Michelli

    In this Soundview Live webinar Joseph Michelli reveals how Mercedes-Benz USA launched a multi-year program to elevate their customer experience--even though their product was already "best in class," how they activated people, improved processes, and deployed technology to emotionally engage customers, and how the Mercedes-Benz approach can jump-start any customer-driven business?by accelerating your commitment to the customer experience.

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  • Image of Webinar: How You and I Can See it My Way
    Image of Webinar: How You and I Can See it My Way

    by Mark Rodgers

    In this Soundview Live webinar Mark Rodgers merges research and real-world application to reveal what really drives decisions and introduces readers to the persuasion equation - a powerful combination of factors proven to speed agreement.

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  • Image of Webinar: Bringing Romance Back to Business
    Image of Webinar: Bringing Romance Back to Business

    by Tim Leberecht

    In this Soundview Live webinar, Bringing Romance Back to Business, Tim Leberecht not only provides surprising insights into the emotional and social aspects of business but also presents “Rules of Enchantment” that will help both individuals and organizations construct more meaningful experiences for themselves and others.

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  • Image of Webinar: Triple Crown Leadership
    Image of Webinar: Triple Crown Leadership

    by Bob Vanourek, Gregg Vanourek

    In this Soundview Live webinar, Triple Crown Leadership, Bob and Gregg Vanourek provide compelling leadership practices for building organizations that are excellent (achieve exceptional performance), ethical (do the right thing), and enduring (stand the test of time).

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  • Image of Webinar: How to Create Strong Relationships with Consumers
    Image of Webinar: How to Create Strong Relationships with Consumers

    by Tim Halloran

    In this Soundview Live webinar, How to Create Strong Relationships with Consumers, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, this webinar will arm you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful.

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  • Image of Webinar: Tools for Delivering Amazing Customer Service
    Image of Webinar: Tools for Delivering Amazing Customer Service

    by Shep Hyken

    In this Soundview Live webinar, Tools for Delivering Amazing Customer Service , renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. Through revealing stories from Ace Hardware’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.

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