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  • Image of Webinar: Presenting Value to Executives
    Image of Webinar: Presenting Value to Executives

    by Michael Nick

    In this Soundview live webinar, Presenting Value to Executives, Michael breaks the presentation into several components, beginning with a foundation discussion, followed by creating value for your audience, and finally how to put it all together to present your value to an executive committee.

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  • Image of Webinar: Delivering World-Class Customer Service
    Image of Webinar: Delivering World-Class Customer Service

    by Joseph Michelli

    In this Soundview Live webinar Joseph Michelli reveals how Mercedes-Benz USA launched a multi-year program to elevate their customer experience--even though their product was already "best in class," how they activated people, improved processes, and deployed technology to emotionally engage customers, and how the Mercedes-Benz approach can jump-start any customer-driven business?by accelerating your commitment to the customer experience.

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  • Image of Webinar: Confronting Capitalism: Real Solutions for a Troubled Economic System
    Image of Webinar: Confronting Capitalism: Real Solutions for a Troubled Economic System

    by Philip Kotler

    In this Soundview Live webinar, Confronting Capitalism: Real Solutions for a Troubled Economic System, Philip Kotler, with piercing clarity, explains 14 major problems undermining capitalism. Amidst its dire assessment of what's ailing us, Kotler delivers a heartening message: We can turn things around.

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  • Image of Webinar: The Revolution That’s Transforming Everything
    Image of Webinar: The Revolution That’s Transforming Everything

    by Steve Lohr

    In this Soundview Live webinar, The Revolution That’s Transforming Everything, Steve Lohr explains how individuals and institutions will need to exploit, protect, and manage their data to stay competitive in the coming years. Filled with rich examples and anecdotes of the various ways in which the rise of Big Data is affecting everyday life, it raises provocative questions about policy and practice that have wide implications for all of our lives.

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  • Image of Webinar: Bringing Romance Back to Business
    Image of Webinar: Bringing Romance Back to Business

    by Tim Leberecht

    In this Soundview Live webinar, Bringing Romance Back to Business, Tim Leberecht not only provides surprising insights into the emotional and social aspects of business but also presents “Rules of Enchantment” that will help both individuals and organizations construct more meaningful experiences for themselves and others.

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  • Image of Webinar: The Purpose Economy
    Image of Webinar: The Purpose Economy

    by Aaron Hurst

    A series of shifts are happening in our economy: A record number of millennials are trading in conventional career paths to launch tech start-ups, start small businesses that are rooted in local communities, or freelance their expertise. In this Soundview live webinar, The Purpose Economy, Aaron Hurst argues that while these developments seem unrelated at first, taken together they reveal a powerful pattern that points to purpose as the new driver of the American economy.

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  • Image of Webinar: How to Create Strong Relationships with Consumers
    Image of Webinar: How to Create Strong Relationships with Consumers

    by Tim Halloran

    In this Soundview Live webinar, How to Create Strong Relationships with Consumers, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, this webinar will arm you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful.

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  • Image of Webinar: Are You Managing or Are You Leading?
    Image of Webinar: Are You Managing or Are You Leading?

    by Stephen M.R. Covey

    In this Soundview Live webinar, Are You Managing or Are You Leading?, Stephen M.R. Covey explains that trust has become the new currency - the critical competency for individuals, teams, organizations, and even countries. He will help you develop the judgment to recognize and extend Smart Trust deliberately so that you can enjoy greater prosperity, energy, and joy in all dimensions of life.

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  • Image of Webinar: Tools for Delivering Amazing Customer Service
    Image of Webinar: Tools for Delivering Amazing Customer Service

    by Shep Hyken

    In this Soundview Live webinar, Tools for Delivering Amazing Customer Service , renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. Through revealing stories from Ace Hardware’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.

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