SmartTips® Video Tutorials

  • Image of SmartTips: 4 Ways To Increase Your Influence
    Image of SmartTips: 4 Ways To Increase Your Influence

    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: Generating Buy-In For Your Idea
    Image of SmartTips: Generating Buy-In For Your Idea

    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.

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  • Image of SmartTips: How To Listen Effectively
    Image of SmartTips: How To Listen Effectively

    A fast-paced world rushes us through everything including communication, which makes it more difficult — but also more important — to sharpen your listening skills. This SmartTips video suggests six ways to improve your ability to listen effectively.

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  • Image of SmartTips: How To Use — And Not Use — Influence
    Image of SmartTips: How To Use — And Not Use — Influence

    The ability to influence others is very important for any successful leader in business. But it's up to you to carefully consider your choices and goals, and to lead with wisdom and integrity. This SmartTips video provides insight into the different kinds of influence, and how to use it appropriately and ethically for the benefit of your company and those you influence.

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  • Image of SmartTips: 5 Ways To Extend Your Influence
    Image of SmartTips: 5 Ways To Extend Your Influence

    If you feel you're languishing in your career, there is a solution. By extending your influence, you'll become both a well-known entity at your company, and a well-known success story. This SmartTips video explains the 5 ways to extend your influence beyond the 4 walls of your office.

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