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  • Image of SmartTips® Management Skills Collection
    Image of SmartTips® Management Skills Collection

    With 21 brief 3-5 minute videos on everything from decision making, to improving execution, change management issues and much more, you’ll turn to this library again and again to hone your management skills.

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Building An Accountable Team
    Image of SmartTips: Building An Accountable Team

    An accountable team is a group of people who take responsibility for their own goals and outcomes, and who acknowledge their own mistakes. In this SmartTips video, we provide the six steps for building a strong, accountable team.

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  • Image of SmartTips: 5 Team Unifiers
    Image of SmartTips: 5 Team Unifiers

    Some individuals may perform exceptionally well on their own, but when they're put in a team environment, everything falls apart. In this SmartTips video, we'll discuss five team unifiers.

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  • Image of SmartTips: 5 Conflict Management Strategies
    Image of SmartTips: 5 Conflict Management Strategies

    Every workplace has its share of conflicts. As a manager, you'll occasionally find yourself in conflict with your peers, or with members of the team you manage. In this SmartTips video, you will learn the five basic conflict management strategies: authoritative, accommodating, compromising, collaborating, and avoiding.

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  • Image of SmartTips: 4 Common Sources of Workplace Conflict
    Image of SmartTips: 4 Common Sources of Workplace Conflict

    There are really only four underlying reasons for conflict: interdependence, incompatible goals, scarce resources, and interference. In this SmartTips video, we look at how each of these issues relates to the workplace.

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  • Image of SmartTips: Working On An Ad Hoc Team
    Image of SmartTips: Working On An Ad Hoc Team

    Have you been asked to participate on an Ad Hoc Team? Are you clear about what will be expected of you being on this team? Use this SmartTips video to help you contribute the most that you can to the group and showcase your skills.

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  • Image of SmartTips: When A Team Member Underperforms
    Image of SmartTips: When A Team Member Underperforms

    A team is only as good as its weakest member. Ensure that everyone is doing their fair share of work by using this SmartTips video to help guide you through a situation in which one of your coworkers is slacking off.

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