SmartTipsĀ® Video Tutorials

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: 4 Decision Making Methods
    Image of SmartTips: 4 Decision Making Methods

    Decision-making is an important component of a manager's daily routine. Using the proper methods to make those decisions will help to ensure the most viable, profitable and widely accepted outcomes. In this SmartTips video, we take a look at four decision-making methods.

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  • Image of SmartTips: The Rational Decision Making Model
    Image of SmartTips: The Rational Decision Making Model

    Decision-making can be difficult, but there is a way to help you make the right choice. This SmartTips video defines the Rational Decision-Making Model, which can help you to make the most logical and informed decision.

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  • Image of SmartTips: How To Make A Quick Decision
    Image of SmartTips: How To Make A Quick Decision

    Combat indecisiveness with this SmartTips video. Learn how to identify when a quick decision is needed and how to face down the stress of making one by using these 10 simple guidelines to weigh your options and think through the process efficiently.

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  • Image of SmartTips: Dress For Success
    Image of SmartTips: Dress For Success

    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.

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  • Image of SmartTips: 6 Classifications of Employment
    Image of SmartTips: 6 Classifications of Employment

    What type of employee are you? This SmartTips video defines the positions of employee, independent contractor, temporary employee, seasonal employee, non-exempt employee, and the exempt employee. Knowing which category you fall under will give you a better idea of what your employer expects from you.

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  • Image of SmartTips: Why Punctuality Matters
    Image of SmartTips: Why Punctuality Matters

    People who are chronically late disrupt the worlds of everyone who manages to get to places on time. This SmartTips video emphasizes that businesses count on employees to get to work and appointments on time and explains why it's essential to always be punctual.

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