SmartTipsĀ® Video Tutorials

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: The 3 Business Functions of Storytelling
    Image of SmartTips: The 3 Business Functions of Storytelling

    Storytelling is used in books to convey ideas and lessons. This SmartTips video describes how to incorporate storytelling into business presentations to inspire, connect and sell to an audience of any size.

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  • Image of SmartTips: How To Write A Powerful Speech
    Image of SmartTips: How To Write A Powerful Speech

    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.

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  • Image of SmartTips: How To Control Q&A Sessions
    Image of SmartTips: How To Control Q&A Sessions

    After delivering a great speech, don't let a bad set of questions afterward bring it down. Use this SmartTips video to help you to maintain control of your Q&A sessions by anticipating the types of questions you will be asked and knowing how to respond.

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  • Image of SmartTips: 7 Tips For Speaking To Hostile Audiences
    Image of SmartTips: 7 Tips For Speaking To Hostile Audiences

    As a speaker, there are several things you can do to improve the reception you're likely to receive during your presentation. During and after your talk, you can also up the odds of a positive outcome. In this SmartTips video, we provide 7 tips for speaking to hostile audiences.

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  • Image of SmartTips: How To Tell A Great Story
    Image of SmartTips: How To Tell A Great Story

    An audience is more likely to remember a key takeaway of a presentation if it is incorporated into a great story or narrative. Though good storytelling seems effortless for some, this SmartTips video provides techniques that can help anyone improve this skill to further engage audiences.

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  • Image of SmartTips: How To Be A Good Mentor
    Image of SmartTips: How To Be A Good Mentor

    Anyone can learn to become a valuable mentor to someone with less experience. By establishing yourself as a positive role model, you can have a rewarding impact on your mentee's career. This SmartTips video offers five steps to structure this mutually beneficial relationship.

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