SmartTips® Video Tutorials

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: When You Get A Promotion
    Image of SmartTips: When You Get A Promotion

    Have you just been promoted? Handle the transition with ease. Let this SmartTips video help you make sure that your previous responsibilities are in good hands, you are adjusting to your new responsibilities, and that you are putting your own touch on your new position.

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  • Image of SmartTips: How To Build A Personal Brand
    Image of SmartTips: How To Build A Personal Brand

    Market yourself with a strong and unified vision of yourself. This SmartTips video shows you seven ways to create and maintain a personal brand by utilizing some introspection to define your image and personal style.

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  • Image of SmartTips: How To Become A High-Level Performer
    Image of SmartTips: How To Become A High-Level Performer

    Maintain a competitive edge at work by networking, keeping up with trends, honing your skills and always showing initiative. This SmartTips video shows you how to gain the kind of respect around the office that could lead to more promotions.

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  • Image of SmartTips: Dress For Success
    Image of SmartTips: Dress For Success

    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.

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  • Image of SmartTips: 5 Ways To Be An Active Learner
    Image of SmartTips: 5 Ways To Be An Active Learner

    If you would like to grow professionally, then this SmartTips video is for you. By improving your retention of knowledge at your job, you will improve your chances of moving up the career ladder. This SmartTip lays out five ways to make learning easier.

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  • Image of SmartTips® People Skills Collection
    Image of SmartTips® People Skills Collection

    The SmartTips People Skills Collection provides access to 13 brief videos and PDF transcripts on topics that include handling complaining coworkers, disagreeing with your boss, diffusing workplace conflict and more.

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