SmartTips® Video Tutorials

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  • Image of SmartTips® Successful Teams Collection
    Image of SmartTips® Successful Teams Collection

    Our SmartTips Successful Teams Collection contains 11 videos that cover the key techniques to making a team work, like dealing with team conflict, building accountability into the team, ways to unify your team and more.

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: Building An Accountable Team
    Image of SmartTips: Building An Accountable Team

    An accountable team is a group of people who take responsibility for their own goals and outcomes, and who acknowledge their own mistakes. In this SmartTips video, we provide the six steps for building a strong, accountable team.

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  • Image of SmartTips: 5 Team Unifiers
    Image of SmartTips: 5 Team Unifiers

    Some individuals may perform exceptionally well on their own, but when they're put in a team environment, everything falls apart. In this SmartTips video, we'll discuss five team unifiers.

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  • Image of SmartTips: Working On An Ad Hoc Team
    Image of SmartTips: Working On An Ad Hoc Team

    Have you been asked to participate on an Ad Hoc Team? Are you clear about what will be expected of you being on this team? Use this SmartTips video to help you contribute the most that you can to the group and showcase your skills.

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  • Image of SmartTips: When A Team Member Underperforms
    Image of SmartTips: When A Team Member Underperforms

    A team is only as good as its weakest member. Ensure that everyone is doing their fair share of work by using this SmartTips video to help guide you through a situation in which one of your coworkers is slacking off.

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  • Image of SmartTips: Using Humor in the Workplace
    Image of SmartTips: Using Humor in the Workplace

    Humor used in the workplace can help to lighten the mood, but when jokes go too far they can create an uncomfortable environment. This SmartTips video helps you to distinguish between appropriate and inappropriate humor amongst colleagues and coworkers.

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