SmartTipsĀ® Video Tutorials

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  • Image of SmartTips: Coaching Your Team
    Image of SmartTips: Coaching Your Team

    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: Coaching For Performance
    Image of SmartTips: Coaching For Performance

    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: The Value of A Balanced Life
    Image of SmartTips: The Value of A Balanced Life

    We all want a balanced life, but what benefits does it give us? How much time do you devote to work and to play? This SmartTips video describes how a balanced life can improve areas from personal health and performance to your relationships at home and in the office.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: 10 Ways To Live A Balanced Life
    Image of SmartTips: 10 Ways To Live A Balanced Life

    This SmartTips video provides 10 ways to enjoy all aspects of your life by putting them in balance. Give yourself permission to do this. By sorting out what is important to you, you can make sure that you include what you care about the most in your schedule.

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  • Image of SmartTips: 7 Common Employee Benefits
    Image of SmartTips: 7 Common Employee Benefits

    Get educated on the types of benefits that you may be receiving from your job. This SmartTips video suggests seven employee benefits that you may want to look for in a job or may already be receiving. Either way, knowing what you may be getting in addition to your paycheck will help you to reap all the benefits you deserve.

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  • Image of SmartTips: Using Your Lunch Hour Effectively
    Image of SmartTips: Using Your Lunch Hour Effectively

    The lunch hour is your personal time during the workday. How you spend it is your choice. The important thing is to use it in a way that makes you feel content about how it was spent. This SmartTips video addresses different ways to use the time wisely.

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