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  • Image of SmartTips: Common Sales Mistakes
    Image of SmartTips: Common Sales Mistakes

    Perhaps you've fallen victim to some of the common sales mistakes. Sometimes what you think is the perfect approach may be completely off the mark. To highlight potential hazards, this SmartTips video takes a look at 5 common sales mistakes. By being aware of common sales mistakes, you can help ensure that you don't repeat them.

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  • Image of SmartTips: Closing the Deal
    Image of SmartTips: Closing the Deal

    Closing a deal takes more than simply offering products and prices that meet a client's needs. It often requires a combination of finesse, intuition, and a healthy dose of persuasion to get clients to finally sign on the dotted line. This SmartTips video describes 5 ways to help you close the deal.

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  • Image of SmartTips: 5 Steps For A Successful Sales Strategy
    Image of SmartTips: 5 Steps For A Successful Sales Strategy

    Developing a successful sales strategy comes easily for some, but for others, it can be quite a process. The good news is that this process can be acquired. In this SmartTips video, learn 5 steps for developing a solid plan to help bolster the sales of your product or service.

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  • Image of SmartTips: 4 Challenges of Diversity
    Image of SmartTips: 4 Challenges of Diversity

    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: 8 Time Traps For Sales Professionals
    Image of SmartTips: 8 Time Traps For Sales Professionals

    Learn to unlock the 75 percent of your time that you could be wasting at work. This SmartTips video informs you on the "Time Traps" that could be holding you back from a more efficient way to tackle your workload.

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  • Image of SmartTips: Who Are the Xers?
    Image of SmartTips: Who Are the Xers?

    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.

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