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  • Image of SmartTips: 4 Challenges of Diversity
    Image of SmartTips: 4 Challenges of Diversity

    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: The Value of A Balanced Life
    Image of SmartTips: The Value of A Balanced Life

    We all want a balanced life, but what benefits does it give us? How much time do you devote to work and to play? This SmartTips video describes how a balanced life can improve areas from personal health and performance to your relationships at home and in the office.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: 10 Ways To Live A Balanced Life
    Image of SmartTips: 10 Ways To Live A Balanced Life

    This SmartTips video provides 10 ways to enjoy all aspects of your life by putting them in balance. Give yourself permission to do this. By sorting out what is important to you, you can make sure that you include what you care about the most in your schedule.

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  • Image of SmartTips: 7 Common Employee Benefits
    Image of SmartTips: 7 Common Employee Benefits

    Get educated on the types of benefits that you may be receiving from your job. This SmartTips video suggests seven employee benefits that you may want to look for in a job or may already be receiving. Either way, knowing what you may be getting in addition to your paycheck will help you to reap all the benefits you deserve.

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  • Image of SmartTips: Who Are the Xers?
    Image of SmartTips: Who Are the Xers?

    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.

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  • Image of SmartTips: Who Are the Traditionals?
    Image of SmartTips: Who Are the Traditionals?

    The senior generation in the workforce today is the Traditionals, born between 1927 and 1945. Like the other three generations that they are now working with, this group has its own characteristics and values. Learn about them in this SmartTips video.

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