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  • Image of SmartTips: 5 Forces Analysis
    Image of SmartTips: 5 Forces Analysis

    If your business is considering a major change, a 5 Forces Analysis can help you determine whether the change is the right idea at the right time. In this SmartTips video, we explore how 5 Forces Analysis can help your company's competitive strategy.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: What Is A SWOT Analysis?
    Image of SmartTips: What Is A SWOT Analysis?

    Looking for a strategic plan to reach company goals? Try the SWOT analysis method. This SmartTips video describes a SWOT analysis, which can help assess your company's strengths, weaknesses, opportunities and threats and determine a course of action.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: Build A Culture of Creativity
    Image of SmartTips: Build A Culture of Creativity

    By building a culture of creativity in your workplace, your ensure your company will be competitive. Not just because of the products you're offering today, but because of the products you might be offering tomorrow. In this SmartTips video, you'll learn how to build a culture of creativity.

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  • Image of SmartTips: 6 Tips For Effective Delegation
    Image of SmartTips: 6 Tips For Effective Delegation

    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.

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  • Image of SmartTips: 6 Skills For New Managers
    Image of SmartTips: 6 Skills For New Managers

    Although you're thrilled about your promotion, slight trepidation simmers below the surface. You can't wait to prove yourself as a competent leader, but to date you have no experience in the role. This SmartTips video reviews the 6 essential skills for new managers will that help ensure their success.

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