SmartTipsĀ® Video Tutorials

Clear All

Filters

1of2 Next
  • Image of SmartTips: 5 Forces Analysis
    Image of SmartTips: 5 Forces Analysis

    If your business is considering a major change, a 5 Forces Analysis can help you determine whether the change is the right idea at the right time. In this SmartTips video, we explore how 5 Forces Analysis can help your company's competitive strategy.

    View Details

  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

    View Details

  • Image of SmartTips: What Is A SWOT Analysis?
    Image of SmartTips: What Is A SWOT Analysis?

    Looking for a strategic plan to reach company goals? Try the SWOT analysis method. This SmartTips video describes a SWOT analysis, which can help assess your company's strengths, weaknesses, opportunities and threats and determine a course of action.

    View Details

  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

    View Details

  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

    View Details

  • Image of SmartTips: Handling Social Media Complaints
    Image of SmartTips: Handling Social Media Complaints

    Complaints over social media can be very public and very damaging unless the situation is handled with care. Use this SmartTips video to help smooth over any rough edges between you and your customers and wow them with your solutions.

    View Details

  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

    View Details

  • Image of SmartTips: 6 Tips For Effective Delegation
    Image of SmartTips: 6 Tips For Effective Delegation

    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.

    View Details

  • Image of SmartTips: 6 Skills For New Managers
    Image of SmartTips: 6 Skills For New Managers

    Although you're thrilled about your promotion, slight trepidation simmers below the surface. You can't wait to prove yourself as a competent leader, but to date you have no experience in the role. This SmartTips video reviews the 6 essential skills for new managers will that help ensure their success.

    View Details

1of2 Next

Recently Viewed Categories