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  • Image of SmartTips® HR Collection
    Image of SmartTips® HR Collection

    This collection of 7 SmartTips videos will bring you up to speed on topics like the STAR interviewing method, the key to successful sales recruiting, compensation planning and more.

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  • Image of SmartTips: Compensation Planning
    Image of SmartTips: Compensation Planning

    Companies use compensation planning as a long-term strategy to attract, retain and motivate employees in both normal and potentially volatile job markets. In this SmartTips video, you'll learn how to attract new employees and keep your top employees working with you for years to come.

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  • Image of SmartTips: 5 Steps To Making the Right Hire
    Image of SmartTips: 5 Steps To Making the Right Hire

    Hiring the wrong person for the job can be worse than having no one in the position at all. In this SmartTips video, you'll learn five steps to choosing the best candidate and making the right hire.

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  • Image of SmartTips: 3 Styles of Holding People Accountable
    Image of SmartTips: 3 Styles of Holding People Accountable

    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.

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  • Image of SmartTips: What Is Empathetic Listening?
    Image of SmartTips: What Is Empathetic Listening?

    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.

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  • Image of SmartTips: How To Be An Active Listener
    Image of SmartTips: How To Be An Active Listener

    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.

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  • Image of SmartTips: The Flexibility Factor
    Image of SmartTips: The Flexibility Factor

    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.

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  • Image of SmartTips: 6 Types of Interviews
    Image of SmartTips: 6 Types of Interviews

    In order to find the perfect candidate for a position, companies have expanded interviewing styles. In this SmartTips video you'll learn six types of interviews you can use to help identify the perfect candidate.

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  • Image of SmartTips: 6 Tips For Effective Delegation
    Image of SmartTips: 6 Tips For Effective Delegation

    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.

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